Privacy Policy

Last updated: January 2024

1. Introduction

rain-martin ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following data about you:

Identity Data: includes first name, last name, and title
Contact Data: includes email address and postal address
Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
Usage Data: includes information about how you use our website and services
Financial Data: information you provide during consultations relating to your financial circumstances (handled with strict confidentiality)

3. How We Use Your Information

We use information held about you in the following ways:

To provide our financial guidance services
To respond to your enquiries and requests
To send you information about services you have requested
To improve our website and services
To comply with legal and regulatory obligations
To protect our legitimate business interests

4. Legal Basis for Processing

We will only process your personal data when we have a legal basis to do so. The legal bases we rely on include:

Consent: where you have given clear consent for us to process your personal data
Contract: where processing is necessary for a contract we have with you
Legal obligation: where processing is necessary to comply with the law
Legitimate interests: where processing is necessary for our legitimate interests or those of a third party

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in our operations (under strict confidentiality agreements)
When required by law or to respond to legal process
To protect our rights, privacy, safety, or property

6. Data Security

We have implemented appropriate technical and organisational measures to secure your personal data from accidental loss and unauthorised access, use, alteration, or disclosure. Access to personal data is limited to those employees and contractors who have a business need.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For client records, we typically retain information for seven years following the end of our professional relationship.

8. Your Rights

Under data protection laws, you have rights including:

Right of access: You can request copies of your personal data
Right to rectification: You can ask us to correct inaccurate data
Right to erasure: You can ask us to erase your personal data in certain circumstances
Right to restrict processing: You can ask us to restrict processing in certain circumstances
Right to data portability: You can ask us to transfer your data to another organisation
Right to object: You can object to processing based on legitimate interests

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

rain-martin
47 Queen Square
Bristol, BS1 4LH
United Kingdom
Email: [email protected]